Despite these shared costs and benefits, some smaller agencies still do not have the budget to support spoke deployment, whether using installed client software or virtualization. Operating a shared dispatch system in a hub-and-spoke configuration enables collaborating agencies to deploy better capabilities that deliver quicker response, improved insights, enhanced collaboration during major incidents, and increased capacity while lowering costs. Some smaller public safety agencies do not have the budget or in-house resources to procure, deploy, operate, and maintain an effective call-taking and dispatching solution.
INTERGRAPH ICAD SOFTWARE FULL
Intergraph OnCall Dispatcher extends dispatching capabilities to remote, supervisory, and occasional-use roles, to deliver wider incident management support at significantly lower cost than full call-taking and dispatching licensing. Some users may also need the ability to move with the application, rather than being tied to specific workstations. Allocating a full dispatcher seat to these users is unnecessarily complex and costly. Several roles in a public safety agency only require core call-taking, dispatching, or dispatch oversight capabilities.
It features a highly productive, easy-to-use interface and workflows that are simple to deploy and maintain across multiple sites.
Recently we released Intergraph OnCall Dispatcher, our new thin-client application that provides core call-taking and dispatching capabilities via browsers. And that flexibility can be found in thin client applications and cloud computing technologies. But the reality is that what public safety agencies need to accomplish the mission at hand requires anything but that.įor today’s agencies to improve service quality and operational efficiency, they need technology solutions that are not only flexible to their changing needs and requirements, but also flexible to changing enterprise IT infrastructure standards and end-user expectations. “The Hexagon Safety & Infrastructure suite of software ensures our police and emergency response teams have the information and resources they require to respond quickly and appropriately to incidents,” said Laird Pitz, CP vice president and chief risk officer.Traditionally, public safety call-taking and dispatching technologies have had a one-size-fits-all approach. It will also implement Intergraph Planning & Response, an application for coordinating information and resources for planned major events and unplanned disasters and emergencies. CP will deploy Intergraph InPursuit WebRMS for records management, which will include powerful business intelligence and analytical capabilities to improve public safety, mitigate risk and support CP’s operations. The suite includes Intergraph Mobile for Public Safety, a powerful in-vehicle field application for mobile dispatching that will be used by all field personnel. The public safety solution suite features Hexagon’s industry-leading incident management software, Intergraph Computer-Aided Dispatch (I/CAD), which will be used by CPPS’s Control Centre to dispatch emergency response teams and others. The dispatching and mobile solutions will aid CP Police Service (CPPS) and CP Dangerous Goods teams in managing incidents along CP’s 12,000-mile rail network across Canada and the United States, while its integrated incident and emergency management solution will provide emergency planning and response capabilities. Canadian Pacific (CP) has selected an integrated suite of public safety software from Hexagon Safety & Infrastructure for managing its major incidents and responses.